Master Effective CICO Coaching With These Proven Conversation Tips

“Classic” approaches to PBIS training, especially around CICO, often rely on frequent assessments to support students’ behavior goals. Traditionally, this has meant tracking student behavior every hour, using tools like point cards or rating systems. However, my approach has evolved—I’ve discovered that while hourly tracking provides plenty of data, it’s not the data that truly helps students thrive. It’s the quality of conversations that bring about effective CICO coaching.

-by Dr. Tim Grivois, Executive Director

Why Hourly Behavior Tracking Falls Short

Hourly assessments seem useful. They give educators detailed records about a student’s day. But when these assessments become purely numeric—”a 2 out of 3 in math,” or “3 out of 5 in social studies”—they risk becoming compliance checks. Without a meaningful dialogue, this data is just numbers on a page. Students might see them as judgments rather than insights.

Effective CICO is About the Power of Conversations

What truly supports student growth is consistent, reflective coaching conversations. Instead of focusing on hourly check-ins, I emphasize brief but powerful dialogues that address behavior goals directly:

  • “What worked for you during this period?”
  • “What challenges did you face, and how can we address them?”
  • “How does what you’re doing connect to your bigger goals?”

While, of course, we adjust our language to be developmentally appropriate for our learners, what matters most is the quality of conversations within CICO. The point card is always much less critical.

Here is an interactive way of exploring this:

These conversations transform tracking into coaching. They help students feel seen, supported, and understood. Importantly, they build self-awareness and empower students to make positive behavioral changes themselves.

Effective CICO Coaching Practices

Here’s how you can shift from hourly assessments to effective coaching:

1. Prioritize Relationships: Coaching conversations should always reinforce trust. The goal isn’t compliance—it’s connection.

2. Make Feedback Specific and Timely: Provide feedback shortly after behaviors occur, using concrete examples.

3. Focus on Student Reflection: Encourage students to reflect on their experiences rather than simply accepting an adult’s assessment.

4. Highlight Strengths and Successes: Recognize what’s going well to build motivation and confidence.

Why This Shift Matters

An effective CICO framework rooted in meaningful conversations does more than track behavior—it fosters genuine growth, strengthens relationships, and creates a supportive environment where students feel motivated and capable.

Ultimately, conversations matter more than numbers. When educators replace hourly tracking with authentic coaching, students become active participants in their growth, resulting in lasting positive behavior change.

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